Why Is My Washing Machine Not Draining?
A washing machine that won't drain is almost always a clog, a kinked hose, or a faulty drain pump. Here's how to find out which and fix it.
Short answer: A musty towel smell almost always means bacteria are growing on residue the wash cycle left behind — usually a buildup of detergent and fabric softener film, or towels sitting damp too long before or after washing.
1. Detergent and fabric softener buildup
Fabric softener in particular coats fibers with a residue that traps bacteria and reduces absorbency over time.
2. Washing on too-cool a cycle
Cool washes don't fully kill odor-causing bacteria the way a hot wash does, especially for heavily used towels.
3. Leaving damp towels sitting too long
Towels left balled up in a hamper or in the washer after the cycle ends give bacteria time to multiply before they dry.
4. A musty washing machine
If the machine's own drum, gasket, or detergent drawer has residue buildup, it can transfer the smell to every load, not just towels.
Strip-wash the towels
Run a hot wash with no detergent, using 1 cup of white vinegar in the detergent compartment. This cuts through built-up residue without adding more.
Follow with a normal hot wash
Run the towels through a second cycle with a normal amount of detergent (no fabric softener) on the hottest setting the fabric allows.
Dry promptly and fully
Move towels to the dryer or line as soon as the cycle ends, and make sure they dry completely — lingering dampness invites the smell right back.
Clean the washing machine itself
Run an empty hot cycle with a washing-machine cleaner or a cup of white vinegar to clear any residue in the drum and gasket that could be reintroducing the smell.
Safety warning
White vinegar is safe to use in washing machines but should not be combined with bleach in the same cycle, as this can produce harmful fumes.Every 1–2 months for regular households keeps residue from building back up, more often in humid climates or hard-water areas.
Yes — it coats fibers with a waxy residue that traps moisture and bacteria, which is also why it reduces towel absorbency over time.
It's a good habit — towels are heavier, need hotter water and longer cycles than most clothing, and washing them together can undertreat both.
Home Solutions Editorial Team
Reviewed against manufacturer documentation. Updated May 16, 2026. How we write guides
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