LG Refrigerator Not Cooling but Freezer Works
When the freezer stays cold but the fridge section warms up, the usual cause is a frosted-over or blocked evaporator fan or air damper.
Short answer: Water on the floor in front of or under a refrigerator is almost always a clogged interior defrost drain (water backs up and overflows inside, then leaks out the front) or a loose ice-maker water line connection at the back — not a refrigerant leak, which wouldn't produce liquid water at all.
1. Clogged defrost drain
A small drain at the back of the fridge compartment carries water from the automatic defrost cycle to a pan underneath. Food debris or ice can block it, causing water to back up and spill out the front instead.
2. Loose or damaged water line connection
On models with an ice maker or water dispenser, the plastic water line connection at the back can loosen, kink, or crack over time, leaking at the connection point.
3. Clogged or misaligned drain pan
The pan underneath the fridge that collects normal defrost water can crack, sit unlevel, or overflow if the drain above it is clogged.
4. Door seal not sealing fully
A worn or dirty door gasket lets warm, humid air in, which can accelerate frost buildup and indirectly overwhelm the defrost drain.
Clear the defrost drain
Locate the small drain hole at the back of the fridge or freezer compartment (check your manual for the exact spot) and flush it with warm water using a turkey baster or funnel to clear debris.
Check the water line connection
With the fridge unplugged and water supply off, inspect the line where it connects at the back of the unit and at the wall shutoff valve, tightening or replacing the fitting if it's loose or cracked.
Inspect and clean the drain pan
Remove the lower front grille (usually snaps or unscrews off) to access the drain pan, and clean out any standing water or debris.
Check the door seal
Clean the gasket with warm soapy water and check it seals fully around the whole door — a poor seal contributes to the ice buildup that clogs the drain in the first place.
Safety warning
Always unplug the refrigerator and shut off its water supply line before working on the water line connection. Never use sharp tools near the drain or water lines.Not electrically dangerous in most cases since the water source is usually the defrost or water-line system rather than exposed wiring, but standing water is a slip hazard and can damage flooring if left unaddressed.
It's not something that needs regular scheduled maintenance, but if you notice recurring water or ice buildup at the back wall, that's the signal to check and clear it.
Yes — mineral buildup from hard water can narrow or clog the water line over time, which can contribute to both leaking at connections and reduced ice production.
Home Solutions Editorial Team
Reviewed against manufacturer documentation. Updated August 4, 2026. How we write guides
When the freezer stays cold but the fridge section warms up, the usual cause is a frosted-over or blocked evaporator fan or air damper.
A clicking refrigerator is usually just the compressor's start relay trying (and failing) to start it — a normal-sounding part making an abnormal repeat pattern.
A GE ice maker that's stopped producing ice usually has a blocked water line, a freezer that's too warm, or the arm/switch turned off by accident.
A microwave that runs, lights up, and turns the turntable but doesn't actually heat food almost always has a failed magnetron or a door-switch fault.
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