Why Is My Washing Machine Not Draining?
A washing machine that won't drain is almost always a clog, a kinked hose, or a faulty drain pump. Here's how to find out which and fix it.
Short answer: E18 signals a drain fault — the washer's control board didn't detect water clearing within its expected time. In the large majority of cases this is a clogged pump filter, which is accessible and clearable without a technician.
E18 is a timing fault, not proof of a full blockage — the control board simply didn't see water clear fast enough, so a partial restriction can trigger it just as easily as a hard clog.
| What you notice | Likely direction | Safe next check |
|---|---|---|
| Filter has visible lint or debris when opened | Clogged pump filter | Clear it fully — this resolves the large majority of E18 cases |
| Filter is clear, drain phase is silent (no pump sound) | Failing drain pump | This points to the pump itself — flag it to a technician rather than re-cleaning the filter again |
| Filter is clear, pump hums but water still won't clear | Downstream blockage (hose or household drain) | Check the hose for kinks, then the standpipe or drain connection it feeds into |
| Machine was recently moved or reinstalled | Kinked hose from repositioning | Pull the machine out and check the full hose run before opening the filter |
Before assuming the pump has failed
If you haven't opened and cleaned the filter yet, do that first — it accounts for most E18 faults and takes a few minutes. Only treat this as a pump issue once the filter is confirmed clear and you hear no pump sound during the drain phase.
1. Clogged pump filter
The removable filter that protects the drain pump from debris fills with lint, hair, and small objects over time, eventually restricting flow enough to trigger this fault.
2. Kinked drain hose
A bent or pinched drain hose, often from the machine being pushed back against a wall without checking hose routing, restricts water flow.
3. Blocked household drain connection
If the filter and hose are clear, the blockage may be further downstream in the standpipe or drain line the machine connects to.
4. Failing drain pump
If nothing upstream is blocked, the pump motor itself may be wearing out and unable to move water efficiently.
Access and clean the pump filter
With the machine unplugged, open the filter door, let residual water drain into a shallow tray, then remove the filter fully and clear out any debris.
Inspect the drain hose
Pull the machine out slightly and check the full hose length for kinks or tight bends, straightening as needed.
Reassemble and test
Screw the filter back in firmly, restore power, and run a short drain or spin cycle to confirm the error clears.
Every 1–3 months for typical use, more often if you regularly wash items that shed fibers, sand, or pet hair.
It's better to actually clear the underlying blockage — a restart clearing the display doesn't mean the filter is clean, and the error is likely to return, sometimes worse, if the cause isn't addressed.
Not necessarily full — even a partial restriction that slows drainage below the expected time window can trigger this fault, so a filter that looks 'not that bad' can still be the cause.
Safety warning
Always disconnect power before opening the pump filter access door, and be prepared for residual water to drain out when you open it.Home Solutions Editorial Team
Updated August 29, 2026. How we write guides
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