Why Is My Washing Machine Not Draining?
A washing machine that won't drain is almost always a clog, a kinked hose, or a faulty drain pump. Here's how to find out which and fix it.
Short answer: 4C (shown as 4E on some models) means the washer isn't sensing enough water flowing in. It's almost always a water supply problem — a closed valve, kinked hose, or clogged inlet filter — rather than an internal fault.
1. Water supply valve not fully open
The most common cause — the hot or cold shutoff valve behind the machine is only partially open or was closed for other plumbing work and not fully reopened.
2. Kinked or crushed inlet hose
The hoses connecting the wall valves to the machine can kink if the washer was pushed back against the wall without checking hose routing.
3. Clogged inlet filter screens
Small mesh filters sit where the hoses connect to the back of the machine. Sediment or debris from the water line can block them over time.
4. Low household water pressure
Unusually low incoming water pressure, sometimes temporary during peak usage times or municipal work, can trigger the same code.
Check the shutoff valves
Locate the two valves behind the washer (usually red for hot, blue for cold) and confirm they're turned fully counter-clockwise to open.
Straighten the inlet hoses
Pull the machine out slightly and check both hoses for kinks between the wall and the machine's back panel.
Clean the inlet filter screens
With water supply off, unscrew the hoses from the back of the machine and gently clean the small mesh filters inside each connection point with a toothbrush.
Reconnect and test
Reattach the hoses firmly, turn the water supply back on, and start a short cycle to confirm the error clears.
Safety warning
Turn off the water supply valves before disconnecting any hose, and have a towel ready to catch residual water. If a valve is seized or leaking, involve a licensed plumber rather than forcing it.Yes — different Samsung model lines display the same water-supply-detection fault as either 4C or 4E.
Not until it's resolved — the machine won't complete a cycle without confirming adequate water flow, both as a safety and a wash-quality measure.
It's possible but far less likely than a supply-side issue. Rule out the shutoff valves, hoses, and filters first before assuming a part failure.
Home Solutions Editorial Team
Reviewed against manufacturer documentation. Updated July 30, 2026. How we write guides
A washing machine that won't drain is almost always a clog, a kinked hose, or a faulty drain pump. Here's how to find out which and fix it.
The Samsung LC code means the dishwasher's leak sensor has detected water in the base pan and locked out the cycle as a flood-prevention measure.
The Maytag F5 E3 code points to a door lock fault on front-load washers — the machine can't confirm the door has locked securely before starting.
The Bosch E18 code indicates the washer can't drain within its expected time — a clogged pump filter is the most common and easiest-to-fix cause.
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